Services / Software Development / Power Apps

Microsoft Power Apps Development Services: low-code apps your business teams can actually maintain.

We build on the Power Platform to give operational teams tools they can extend themselves, without waiting on an engineering backlog.

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Our Methodology

Low-code apps your ops team will actually use.

Discover

Workshop the workflow with the team who'll use the app daily.

Design & Build

Canvas or model-driven apps built on your Dataverse structure.

Pilot & Verify

Live pilot with the target team before a wider rollout.

Scale & Operate

Ongoing support as your team extends the app themselves.

Proof, Not Promises

Real engagements, the results attached to each one.

Missed appointments reduced by 36% in 6 months

Housing association, North West England

Zero deadline breaches in the 12 months since go-live

Mid-market motor insurer, Midlands

Repairs-related ombudsman complaints down 46% year on year

London borough council

Unused appointment slots down from 15% to 6%

Regional broadband provider, South West England

What's Included

4 capabilities, one delivery team.

Canvas App Development
Drag-and-drop apps tailored to a specific team's workflow.
Model-Driven Apps
Data-first apps built directly on your Dataverse structure.
Power Automate Workflows
Approval chains and notifications automated without custom code.
Power BI Integration
Reporting embedded directly into the apps your teams already use.

The stack behind this service.

Real tools our team works in day to day, not a generic capability list.

Microsoft
Azure
GraphQL
TypeScript

Ten industries. One audited standard.

Different regulations, different systems of record — the same discipline every time: agents that run inside guardrails and leave a record you can read.

View all industries →

Power Apps case studies

Challenge, solution, results. What we have shipped here.

Anonymised at the client's request. Each card states the pain point, what we built, and what changed. Plus the service type and country.

04 studies
Apps UK

Repairs booking app for a North West housing association

Housing association, North West England

Challenge
Tenants reported repairs by phone to a call centre that logged them in one system while contractors scheduled from another. Appointments were missed because tenants were not told the slot, and the association had no reliable figure for how many repairs were completed first time.
Solution
AGS delivered a tenant app and a contractor app built on Power Apps, sharing one repairs record. Tenants pick a slot, add photos and get reminders; contractors see the job, the photos and the access notes, and close it on site. Reporting on first-time fix came as a by-product.
Results
  • Missed appointments reduced by 36% in 6 months
  • First-time fix rate measured at 81% and rising
  • Delivered within a £180k budget
Service type · AppsCountry · UK
Apps UK

Complaints handling app on Dynamics 365 for a motor insurer

Mid-market motor insurer, Midlands

Challenge
Complaints were logged in a shared spreadsheet, with the eight-week Financial Ombudsman deadline tracked by colour-coding cells. Root-cause reporting for the board was assembled by hand each quarter, and two complaints had breached the deadline in the previous year because the spreadsheet owner was on leave.
Solution
We built a complaints module inside the insurer's existing Dynamics 365 tenant with a Power App front end for handlers. Deadlines, escalations and final-response letters are driven by workflow rather than memory, and every action is recorded against the case. Quarterly root-cause reporting now comes from a Power BI page.
Results
  • Zero deadline breaches in the 12 months since go-live
  • Quarterly board pack preparation reduced from 3 days to 2 hours
  • Built and adopted by 14 handlers in 10 weeks
Service type · AppsCountry · UK
Apps UK

Housing-repairs case management for a London borough council

London borough council

Challenge
Tenants reported repairs by phone or email, which contact-centre staff logged in one system while the repairs contractor worked from another. Residents chased updates because nobody could see both sides, and the council's housing ombudsman complaints had doubled over two years, mostly about communication.
Solution
We built a repairs case-management module in the council's Dynamics 365 environment, with a Power App for the contractor's operatives and automated text updates to residents at each stage. Every contact, visit and photo sits on one case, and overdue jobs escalate to a housing officer automatically.
Results
  • Repairs-related ombudsman complaints down 46% year on year
  • Chase calls about repairs reduced by roughly 1,800 a month
  • Rolled out to 9,000 properties in 12 weeks
Service type · AppsCountry · UK
Apps UK

Engineer scheduling agents inside a regional telecoms dispatch app

Regional broadband provider, South West England

Challenge
Dispatchers rebuilt field engineer schedules several times a day as cancellations, overruns and emergency faults came in. The work lived in spreadsheets and phone calls, engineers drove back across the region for single jobs, and around 15% of appointment slots went unused every week.
Solution
AGS built a Power Apps dispatch app with a scheduling agent underneath. The agent proposes re-plans when a job slips, weighing travel time, skills and SLA clocks; dispatchers accept, adjust or reject each proposal with one tap. Every change is recorded with who approved it and why.
Results
  • Unused appointment slots down from 15% to 6%
  • Average engineer travel per job reduced by 22%
  • Rolled out to 90 engineers in 10 weeks
Service type · AppsCountry · UK

FAQ

Power Apps: questions, answered.

What is Power Apps and what can AGS build with it?

Power Apps is Microsoft's low-code platform for business tools your teams can extend themselves. AGS builds canvas apps tailored to a specific workflow, model-driven apps on your Dataverse structure, Power Automate approval and notification chains without custom code, and embedded Power BI reporting. So operational teams get tools without waiting on an engineering backlog.

What's the difference between canvas and model-driven apps?

Canvas apps are drag-and-drop builds tailored to a specific team's workflow, giving you precise control over layout and interaction. Model-driven apps are data-first, generated directly from your Dataverse structure and better suited to complex records and relationships. AGS workshops the workflow with the team who'll use it daily, then picks the fit.

Can our business team maintain a Power Apps solution themselves?

Yes. That's the point. AGS builds low-code apps your operational teams can extend without waiting on an engineering backlog. We pilot live with the target team, then support you as your people take over and grow the app themselves. Where deeper automation helps, our agents plug into the same Power Platform foundation.

How long does a Power Apps build take?

It varies with workflow complexity, but low-code delivery is fast. Our Brightline Logistics dispatch tool went live in six weeks. We workshop the workflow with daily users first, build on your Dataverse structure, then run a live pilot with the target team before wider rollout so the app fits how people actually work.

Put low-code in the hands of your ops teams.

Tell us what you're building and we'll map the fastest path to it.

Let's talk