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Leadership

Director Ecommerce and Marketplaces (Global)

TeamLeadership
LocationPakistan, Onsite
TypeFull-time

About this role.

We are looking for an experienced Director of Ecommerce & Global Marketplaces to lead our global ecommerce strategy, marketplace growth, and digital sales operations. The ideal candidate will drive revenue growth, optimize marketplace performance, expand into new markets, and lead cross-functional teams.

Key Responsibilities

  • Develop and execute the global ecommerce and marketplace strategy aligned with business objectives.
  • Lead operations across marketplaces such as Amazon, Walmart, eBay, Shopify, Etsy, and other relevant platforms.
  • Identify and evaluate new international marketplace and ecommerce opportunities.
  • Develop strategies for revenue growth, customer acquisition, conversion, and profitability.
  • Manage marketplace listings, catalogs, pricing, promotions, inventory, and overall performance.
  • Develop marketplace-specific strategies based on customer behavior, competition, and market trends.
  • Monitor key metrics including GMV, revenue, conversion rate, AOV, ROAS, CAC, profitability, and customer retention.
  • Lead ecommerce marketing initiatives, including SEO, PPC, paid media, email, and promotional campaigns.
  • Optimize product pages, titles, descriptions, images, keywords, and marketplace content.
  • Conduct competitor, pricing, product, and market analysis across international markets.
  • Work closely with supply chain, finance, marketing, product, and technology teams.
  • Develop annual and quarterly ecommerce budgets, forecasts, and revenue targets.
  • Lead and mentor ecommerce, marketplace, marketing, and operations teams.
  • Establish processes, KPIs, dashboards, and performance reporting.
  • Build relationships with marketplace partners, agencies, vendors, and strategic partners.
  • Ensure compliance with marketplace policies, international regulations, and operational requirements.
  • Present business performance, insights, and growth plans to senior leadership.

Qualification

  • Bachelor’s degree in Business Administration, Ecommerce, Marketing, Digital Marketing, or a related field.

Experience

  • 8+ years of experience in Ecommerce, Marketplace Management, Digital Commerce, or a related field, with 3+ years in a senior leadership/director-level role preferred. Proven experience managing global ecommerce or marketplace operations and hands-on experience with platforms such as Amazon, Walmart, Shopify, or eBay. International/multi-country ecommerce experience preferred.
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